URZ - IT-Support - Support-Anfrage: Report WiFi problems

Here you have the option to report problems in the WiFi to one of the university networks (SSIDs) eduroam or uni-webacces.

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Name

E-Mail

Telefon

Uni-ID

Uni-ID or identifier

Location: e.g. Institute name/facility

Floor

Room number

Does the problem only occur in this location? Otherwise specify here

Device

Model

More details if you selected "Other"

Operating system

Version

More details if you selected "Other"

Which is the MAC address of your WiFi network card?

When did the problem start?

Which network / SSID is affected?

Did you installed your eduroam profile via the CAT tool/geteduroam?

What kind of problem are you experiencing?

More details if you selected "Other"

Do you get an error message? If yes, which one?

Spamschutz

Leider müssen wir Ihnen zur Spam-Abwehr noch eine kleine Rechenaufgabe stellen:

Sieben mal vier plus zwei ergibt:

Support-Anfrage an das Rechenzentrum